Trunking, Maintenance and Support
For clients who prefer a total service solution to their communication package, NIC will assume total responsibility for radio trunking infrastructure and subscriber units, our dedicated teams of maintenance engineers are on call 7 days a week supporting our extensive customer base.
NIC always on call 24 Hours a Day 7 Days a week
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NIC is responsible for the maintenance cover of over 30 infrastructure sites located throughout 12 Counties in Indiana, (Porter, Lake, Laporte, Jasper, Pulaski, Newton, Starke, Marshall, St. Joseph, Elkhart, White, Fulton and regionally, Illinois, Ohio, Michigan, Kentucky, and Wisconsin. In accordance with our commitment to continual improvement, we now operate a service help-desk that enables our customers to gain instant access to skilled engineer and by instigating a “call-logging” system, the facility also allows us to supervise our performance, ensuring that our level of service far exceeds our clients expectations. |
